BendPak founder Don Henthorn passes away

BendPak founder Don Henthorn passes away

Under his leadership, BendPak has grown from a small machine shop to a leading manufacturer of car lifts and automotive service equipment.

Don Henthorn, owner and founder of BendPak Inc., peacefully passed away at home Thursday, March 28, at the age of 85. Under his leadership, BendPak has grown from a small machine shop to one of the world’s leading manufacturers of car lifts and automotive service equipment.

Management and operations of the privately owned company are unchanged.

Henthorn transitioned day-to-day management to the current leadership team in 2022 as part of an established succession plan. Serving as chairman emeritus, he continued to coach the team, coming to the office six days a week.

“Don’s visionary leadership and unwavering dedication have been the cornerstone of BendPak’s success. His passion, wisdom, and guidance have left an indelible mark on all of us and the organization,” Jeff Kritzer, BendPak president and CEO said. “His legacy lives on through the values and principles he instilled in our company. He was not only a leader, but also a mentor, inspiring all of us to strive for excellence and to never settle for anything else.”

Henthorn enlisted in the U.S. Army at 19 years old. He was stationed at a Nike Ajax missile site in Connecticut. While there, he met Virginia Ann “Ginger” Eib, and they married two days after he was discharged in 1959. Three days after that, they moved to California, where he went to work in the burgeoning aerospace industry. After learning all he could, he started Quality Machine & Associates (QMA) in Simi Valley, California. This premier job shop specialized in precision machine work for aerospace and defense giants like Rocketdyne, Rockwell, and Hughes Aircraft.

Not content with the “feast or famine” workload of a job shop, Henthorn labored after hours to develop and patent specialty tools QMA could market itself. The most successful of these included the 5ivePak, a portable combination coil spring compressor, U-joint press and gear-puller; a MacPherson strut spring-compressor; and a portable exhaust pipe expander.

By the 1970s, Henthorn was increasingly focused on building equipment for the then-bustling muffler shop industry. In 1977, he oversaw construction of the company’s first new building, a 20,000-square-foot manufacturing facility in Moorpark, California. Two years later, QMA introduced a hydraulic tubing bender for muffler shops, and Henthorn was inspired to change the company name to match. “BendPak” was born. In 1983, responding to customer requests, Henthorn introduced BendPak’s first four-post lift and entered the vehicle lift market.

Over the ensuing decades, BendPak continued to grow. Today, the company has manufacturing and distribution facilities around the world and employs more than 275 people. In 2023, BendPak moved its global headquarters into a LEED PlatinumTM certified administrative building in Agoura Hills, California. Work is underway on the BendPak Industrial Complex, a huge light industrial space being developed in Mobile County, Alabama, near the company’s recently expanded East Coast campus.

Never one to seek awards or accolades, Henthorn was a believer in hard work. Motivated by the fear of failure and the desire to expand his mind and his business, he pushed the company to continuously improve and grow. For decades, he was the first person in the door every day, starting between 5 and 6 a.m., Monday through Saturday. When asked the secret to BendPak’s success, he would answer simply, “We outwork everybody.”

Henthorn took his responsibility for the safety of millions of mechanics around the world very seriously and was committed to ensuring that BendPak produced superior products.

“We at BendPak wholeheartedly hold the philosophy that only going above and beyond on every product, for every customer, will keep us growing in this business,” he wrote in a letter to customers on BendPak.com. “When BendPak started, I was the sole name and voice attached to the company’s product development and operations. Today, BendPak exists beyond the control of just a few sharp minds. The hundreds of employees we hold dear are heard from and appreciated on a daily basis, which is why people continue to want to work here, and it’s why we’ll continue to thrive for generations to come.”

Henthorn could often be found out in the shop tinkering and inventing things. He also enjoyed golfing and sharing memories with friends, family, and colleagues.

Henthorn is survived by his wife, Ginger, daughter, Susan, and grandchildren Annika, Reagan, Carson, and Kennedy. He was preceded in death by his son, Gary.

You May Also Like

PRT launches 32 new complete strut assemblies

The new items represent more than 10 million vehicles in new coverage, and expand the PRT brand portfolio in the North American aftermarket.

PRT-32-new-products

PRT announced the launch of 32 new products on complete strut assemblies for light vehicles, SUVs and pickups, which it says represents more than 10 million vehicles in new coverage.

The launch included important models on the national scenario such as Chevrolet Equinox, Honda CR-V and Kia Forte, in addition to brand new applications such as the Nissan Leaf and Jeep Cherokee 2021, among others.

PRT releases 15 new complete strut assemblies

The new items extend the PRT portfolio in North American market and represent more than five million vehicles in new coverage.

PRT-NEW-PRODUCTS
PRT to exhibit various product lines at AAPEX 2023

PRT will showcase new aftermarket parts and applications at AAPEX 2023, including a complete strut for the 2023 Toyota Tacoma.

The Lincoln Blackwood’s big service needs: The Road to AAPEX S2E4.2

A paint job, a brake system overhaul, an exhaust system setup, and gasket replacements—the Blackwood gets a makeover.

RTA-S02-E04-part2
Shifting vehicle service gears: The Road to AAPEX S2E4.1

A good project car brings people together. Driving the rare Lincoln Blackwood into Ohio Technical College (OTC) turned heads.

Shifting vehicle service gears on the Road to AAPEX

Other Posts

BEV brake service tips

In order to disconnect the 12-volt power system on the Model S you must access the “frunk” or front trunk. And before you disconnect the 12-volt battery you need to do two things.

bendpak-EV-garage
BendPak to debut eight-armed car lift concept at NADA Expo

Octa-Flex lift-assist arms can be used to help lift and maneuver heavy vehicle components like EV battery packs, drivetrains, tires, and wheel assemblies.

BendPak-Octa-Flex-Battery-Removal.-1400
AMN Drivetime: BendPak’s Jeff Kritzer

Kritzer worked his way up from the shipping and receiving department to president and CEO.

Drivetime_ Kritzer
A rare Lincoln Blackwood means a hunt for rare parts: The Road to AAPEX S2E3

To track down parts, Joe reconnects with a few aftermarket professionals who helped him restore a 33-year-old Cadillac Brougham for last year’s Road to AAPEX and scours the digital universe.

Road to AAPEX Season 2 Episode 3