Nissan announced a new customer care initiative, EV Carefree+, at the Los Angeles Auto Show’s AutoMobility LA. The provides Nissan Ariya and Leaf buyers additional charging and maintenance benefits to help owners make the switch to electric easier, Nissan says.
The company says EV Carefree+ combines four pillars of support:
- EV Charging Assistance: Nissan is providing buyers or lessees of the 2023 Ariya and Leaf with complimentary charging offers. Ariya buyers and lessees receive one year of unlimited public charging with EVgo, while Leaf buyers and lessees receive a $100 charging credit with EVgo. In addition, Nissan provides owners with a home charging solution in collaboration with Wallbox. Nissan says it has the largest network of high-speed EV chargers at U.S. dealerships.
- Included Maintenance: Scheduled maintenance for Nissan EVs is included for three years or 36,000 miles. All service is performed by Nissan-trained technicians at EV-certified dealerships. A tire hazard protection plan is also included.
- EV Battery Health Assurance: Every Nissan EV comes with an 8-year/100,000-mile battery warranty.
- EV Roadside Assistance: EV owners are covered by 24/7 Roadside Assistance, including out-of-charge towing to the nearest Nissan dealership, charging location or even the owner’s residence. Roadside Assistance coverage is active for three years or 36,000 miles from purchase.
EV Carefree+ will also be available for future Nissan electric vehicles. As part of the company’s “Ambition 2030 plan,” Nissan says it has committed to 40% of its U.S. sales being electric by 2030, with many more to be electrified.