Mack Trucks and Mack Financial Services (MFS) launched an all-inclusive Vehicle-as-a-Service (VaaS) program to help simplify the purchase process and help customers better manage expenses associated with acquiring the Mack LR Electric battery electric vehicle (BEV), Mack says. VaaS includes the vehicle chassis, the refuse body, applicable taxes and a comprehensive vehicle protection plan – the Mack Ultra Service Agreement – for the Mack LR Electric refuse model, Mack’s first fully electric Class 8 vehicle, the OEM noted in a press release.
Qualified customers also have the option to bundle a charger and associated installation costs into a single invoice. VaaS is offered as a five-year lease with single monthly payments and the option to renew. The recently introduced Mack Ultra Service Agreement includes all preventive and corrective maintenance, excluding accidental repairs, Mack GuardDog Connect uptime services, roadside assistance, battery monitoring and a battery performance guarantee, the company says.
When a critical fault code is detected, Mack GuardDog Connect contacts Mack OneCall agents at the Uptime Center in Greensboro, N.C. OneCall agents support Mack customers by coordinating repairs and service with the Mack dealer network during planned and unplanned service events.
