Customers likely don’t know what battery they have, and technicians likely won’t know either without learning how to identify them.
The study found that owners’ experience with BEV advanced technology is more problematic than owners with ICE vehicles.
The guide includes links to several relevant regulations and standards.
Whatever the propulsion system, two foundational truths are needed to understand key performance metrics.
Battery service could represent half of the overall service performed in shops, the companies say.
Refinish time for EVs is nearly an hour more than for ICE automobiles, which adds to insurance claim costs.
The pilot of Cox Automotive’s new EV Battery Health mobile app will launch at 10 Manheim locations across the U.S. in 2023.
IMR has released an update with new insight on its research on how battery and hybrid electric vehicle service is impacting independent repair shops. Between June 1-30, IMR says it interviewed 500 independent repair shops in the U.S. to update its original findings from 2021 on trends relating to service exposure in independent repair shops
Tesla‘s shift toward a vertically integrated sales and service model creates the need for traditional partnerships with third-party franchised dealers for vehicle repairs, finds Frost & Sullivan’s recent analysis growth opportunities in Tesla’s global aftersales strategy. Frost & Sullivan say this leads the company to ramp up its mobile service fleet and collaborate with independent aftermarket repair
Utilizing Arrival’s Service Platform, Valvoline will have access to repair and maintenance documentation, in-person and online training, and more.
EVs aren’t yet pouring into the aftermarket repair window, but CarParts.com CEO Lev Peker says that time is coming soon.
The editor of BodyShop Business and I talk about the risks and rewards of body shops taking on EV work.